Use Sumsub safely with your AI agent
A working guide for the Sumsub connector: it confirms whether you are on Production or Sandbox first, chooses the right tool for applicant, transaction and verification questions, and asks for your explicit approval before creating any record or sending a verification link.
Use it when
- You have just connected Sumsub and want to check which environment you are on before doing anything.
- Your agent is unsure whether to search for an applicant or create a new one.
- A Sumsub call was refused or came back empty and you need to know why.
Tools it uses
applicant_getapplicant_status_getapplicant_listapplicant_timeline_getapplicant_aml_case_getapplicant_fraud_network_listtransaction_listtransaction_getverification_level_listquestionnaire_listapplicant_create_individualapplicant_create_companyverification_link_createfeedback
Before we start, confirm whether we are on Sumsub Production or Sandbox, then find applicant A12345 and tell me its current status.
We are on Sumsub Production, through the sumsub server. I looked up applicant A12345 with the status lookup and it is currently awaiting review. I did not create or change anything. If you want the reason for the review, I can pull its timeline next.