RT (Request Tracker) connector for RevampKey

Connect RT (Request Tracker) to RevampKey so the agent can work in it for you.

Connect from the appBy Best Practical Solutions, LLC17 toolsMac & Windows

Add RT (Request Tracker)

How to connect RT (Request Tracker)

Open Connectors in RevampKey and search for RT (Request Tracker).
Click Connect and approve access on RT (Request Tracker)'s own sign-in page.
Come back and ask in plain English. The agent asks before it changes anything.

Tools the agent can use (17)

search_tickets
get_ticket
get_ticket_history
get_transaction
get_queue
list_queues
get_queue_fields
lookup_user
get_current_user
get_ticketsql_grammar
create_ticket
update_ticket
add_comment
add_reply
get_ticket_attachments
get_attachment
save_attachment

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Connect RT (Request Tracker) in under a minute

Download RevampKey for Mac or Windows, sign in, and RT (Request Tracker) is one click away, along with every other connector in the marketplace.