Use the Pylon connector safely
Confirms your Pylon sign-in and seat type, keeps lookups inside your permissions, and picks the right issue, account or contact tool. It asks for your explicit yes before changing any issue or account.
Use it when
- You have just connected Pylon and want to check it works
- An AI tool says Authorization failed or returns no data
- You want to know which Pylon tool fits a question about a customer
Tools it uses
get_issueget_issue_messagessearch_accountsget_accountget_contactget_usersearch_issuescreate_issueupdate_issueupdate_account
Connect to Pylon and check I can read issues for Acme Corp, but don't change anything yet.
Connected as a Member, so the connector can read issues. I searched Acme Corp, found one matching account, and pulled 3 open issues from the last 30 days. I have made no changes. If you want any of them reassigned or updated, tell me which and I'll show you the exact edit first.