Gainsight (Customer Communities) agent skills for Claude Code, Cursor and RevampKey

3 ready-made playbooks that teach an AI agent how to do real Gainsight (Customer Communities) work: which tools to call, what to check first, and when to stop and ask you.

Download RevampKey, free I have it: connect Gainsight (Customer Communities)

Connect Gainsight (Customer Communities) once and all 3 skills install themselves and stay up to date. Mac, Windows and Linux.

All 3 Gainsight (Customer Communities) skills

Each skill is one job. You ask in plain words and the agent loads the skill that matches, then follows its steps.

Start hereRead-only13 Gainsight (Customer Communities) tools

Use the Gainsight Customer Communities connector well and safely

Sets the working rules for the Gainsight Customer Communities connector: confirm the community and role first, pick the right tool family, read empty results with care, and keep every query read-only.

Use it when

You have just connected Gainsight Customer Communities and want to know what it can see.
A community question returns an empty or partial answer and you need to know why.
You are not sure whether to search, analyse or review admin data for a question.

Tools it uses

search_discussions
search_unified
search_analytics
analytics_community_health
analytics_content_performance
analytics_user_trends
analytics_audience
analytics_product_ideas
analytics_individual_user_profile
admin_community_structure
admin_moderation_overview
admin_recognition_overview
admin_user_overview

Example

Connect to our Gainsight community and tell me what I can actually see with my role, then check the last 30 days of engagement.

Your community is confirmed as the Acme Support community, and your role is Community Manager, so the full analytics and admin families are available. For the last 30 days I can see 1,240 posts from 318 active members. I have not changed anything; the connector is read-only.

Use in RevampKeyRead the full skill →

Read-only9 Gainsight (Customer Communities) tools

Community health review for Gainsight Customer Communities

Runs a periodic health read of your Gainsight Customer Community across engagement, content and moderation load, then ranks what needs attention. It only reads data and does not change anything in the community.

Use it when

A weekly or monthly community health check
Working out what needs a manager's attention this quarter
Comparing this period's engagement with the last one

Tools it uses

analytics_community_health
analytics_user_trends
analytics_audience
analytics_content_performance
search_discussions
admin_moderation_overview
admin_recognition_overview
admin_user_overview
admin_community_structure

Example

Give me a health review of our community for the last month compared with the month before.

Activity is up on the month before, but most of the rise comes from a small group of very active members. Act: the moderation queue is growing and its oldest item is 19 days old. Watch: unanswered content has risen in the support spaces. Noise: a dip in recognition that matches the holiday period.

Use in RevampKeyRead the full skill →

Read-only4 Gainsight (Customer Communities) tools

Triage product ideas in Gainsight Customer Communities

Ranks product ideas by unique requesters and breadth across segments, separating real demand from vote inflation and duplicates. It is read-only and asks before switching any community or account.

Use it when

Before a roadmap review, to see which community requests have broad support
When a single feature keeps coming up and you need the evidence behind it
When you want to know what customers are working around, not just what they voted for

Tools it uses

analytics_product_ideas
search_discussions
search_unified
search_analytics

Example

Which product ideas in our community have the most real demand this quarter? Rank them by unique requesters, not raw votes.

I ranked 6 ideas from the last 90 days by unique requesters. The top one, bulk export of reports, has 38 requesters across 4 customer segments, so it reads as broad demand. Two others merged into a single cluster after I found duplicate posts, and 3 posts were set aside as bug reports rather than feature demand.

Use in RevampKeyRead the full skill →

Get all 3 without copying a file

RevampKey adds the skills when you connect Gainsight (Customer Communities), updates them for you and removes them when you disconnect.

Download RevampKey

How Gainsight (Customer Communities) skills work

Connect Gainsight (Customer Communities)
The Gainsight (Customer Communities) MCP server gives the agent its tools.
Ask in plain words
“Give me a health review of our community for the last month compared with the month before.” Each SKILL.md says when it applies, so only the one that fits is loaded.
Approve any change
The agent calls the tools in order, checks its work, and shows you any change before it makes it.

How to install Gainsight (Customer Communities) skills

In RevampKey the skills install themselves when you connect Gainsight (Customer Communities). In other tools each skill is one folder with a SKILL.md file, and you also need the Gainsight (Customer Communities) MCP server connected there.

About 1 minute · nothing to copy

Download RevampKey for Mac, Windows or Linux and sign in.
Open Connectors and connect Gainsight (Customer Communities). All 3 skills come with it and stay up to date; they go away when you remove the connector.
Ask in plain language, for example “Give me a health review of our community for the last month compared with the month before.”
Download RevampKeyConnect Gainsight (Customer Communities) · 1 click
Get RevampKey to connect Gainsight (Customer Communities)
RevampKey is a free desktop app for Mac, Windows and Linux. Install it, sign in, and Gainsight (Customer Communities) is one click away with its skills already attached.
Download RevampKey
Not now? Use the skills in your current tool
for s in essentials community-health-review product-ideas-triage; do curl -fsSL --create-dirs -o .claude/skills/gainsight-customer-communities-$s/SKILL.md https://revampkey.com/marketplace/gainsight-customer-communities/skills/$s/SKILL.md done
Other tools

Into this project’s .claude/skills folder

Connect the Gainsight (Customer Communities) MCP server in Claude Code.

Run this in your project folder to add all 3 skills:

for s in essentials community-health-review product-ideas-triage; do
  curl -fsSL --create-dirs -o .claude/skills/gainsight-customer-communities-$s/SKILL.md https://revampkey.com/marketplace/gainsight-customer-communities/skills/$s/SKILL.md
done

Ask in plain language, for example “Give me a health review of our community for the last month compared with the month before.”

Into the shared .agents/skills folder

Connect the Gainsight (Customer Communities) MCP server in Cursor.

Run this in your project folder to add all 3 skills:

for s in essentials community-health-review product-ideas-triage; do
  curl -fsSL --create-dirs -o .agents/skills/gainsight-customer-communities-$s/SKILL.md https://revampkey.com/marketplace/gainsight-customer-communities/skills/$s/SKILL.md
done

Ask in plain language, for example “Give me a health review of our community for the last month compared with the month before.”

Into the shared .agents/skills folder

Connect the Gainsight (Customer Communities) MCP server in Codex.

Run this in your project folder to add all 3 skills:

for s in essentials community-health-review product-ideas-triage; do
  curl -fsSL --create-dirs -o .agents/skills/gainsight-customer-communities-$s/SKILL.md https://revampkey.com/marketplace/gainsight-customer-communities/skills/$s/SKILL.md
done

Ask in plain language, for example “Give me a health review of our community for the last month compared with the month before.”

Into the shared .agents/skills folder

Connect the Gainsight (Customer Communities) MCP server in VS Code.

Run this in your project folder to add all 3 skills:

for s in essentials community-health-review product-ideas-triage; do
  curl -fsSL --create-dirs -o .agents/skills/gainsight-customer-communities-$s/SKILL.md https://revampkey.com/marketplace/gainsight-customer-communities/skills/$s/SKILL.md
done

Ask in plain language, for example “Give me a health review of our community for the last month compared with the month before.”

RevampKey or copy the files?

In RevampKey

One click when you connect Gainsight (Customer Communities)
Updated for you when a skill improves
Removed when you disconnect
The MCP server is set up for you
800+ other connectors, same way

Download free

Copy into your project

One command per project
Run it again to get updates
You connect the Gainsight (Customer Communities) MCP server yourself
Works in Claude Code, Cursor, Codex and VS Code

See the command

Gainsight (Customer Communities) skills FAQ

What is a Gainsight (Customer Communities) agent skill?

A SKILL.md file: a short playbook an AI agent loads when your request matches it. Each Gainsight (Customer Communities) skill describes one job, which Gainsight (Customer Communities) tools to use in which order, what to check first and when to stop and ask you.

Do the Gainsight (Customer Communities) skills change anything on their own?

3 of the 3 only read. The others tell the agent to show you the change and wait for a yes before it creates, edits or deletes anything in Gainsight (Customer Communities).

Which tools can use these skills?

Any agent that reads the open Agent Skills format: Claude Code, Cursor, Codex, VS Code with Copilot and RevampKey. In RevampKey they are attached when you connect Gainsight (Customer Communities); elsewhere you copy the folders into your project or skills directory.

Do I need the Gainsight (Customer Communities) MCP server too?

Yes. The skills tell the agent how to do the work; the Gainsight (Customer Communities) MCP server gives it the tools to do it. The Gainsight (Customer Communities) MCP setup guide covers every client.

Gainsight (Customer Communities) MCP server setup · This page as Markdown

Put Gainsight (Customer Communities)’s best workflows in your agent

Download RevampKey, connect Gainsight (Customer Communities) and ask your first question in about a minute.

Download RevampKey Connect Gainsight (Customer Communities) · 1 click

All 3 Gainsight (Customer Communities) skills

Use the Gainsight Customer Communities connector well and safely

Use it when

Tools it uses

Community health review for Gainsight Customer Communities

Use it when

Tools it uses

Triage product ideas in Gainsight Customer Communities

Use it when

Tools it uses

Get all 3 without copying a file

How Gainsight (Customer Communities) skills work

How to install Gainsight (Customer Communities) skills

RevampKey or copy the files?

In RevampKey

Copy into your project

Gainsight (Customer Communities) skills FAQ

Put Gainsight (Customer Communities)’s best workflows in your agent

Skills for related tools