Use the Actively connector safely and well
Sets out how an AI assistant should work with Actively account memory, decisions and activity: confirm the workspace, resolve accounts first, and keep results cited and read-only. It asks before any switch of account or workspace.
Use it when
- Starting a session with Actively and checking which workspace it is using
- Looking up an account by name or Salesforce ID before pulling its intelligence
- Troubleshooting empty results or permission errors from Actively
Tools it uses
lookup_accountsget_agent_memoryget_agent_decisionsget_recent_account_activitysearch_agent_memorylist_workflowsget_workflow_instructions
Pull the latest strategic decisions for Northwind Logistics, but only the section on renewal risk.
Northwind Logistics resolved to one account in your workspace. The renewal risk section was returned with a citation dated last week, and I have flagged it as the current view. The workspace and account match what you named.