# Unthread agent skills for Claude Code, Cursor and RevampKey

> Ready-made Unthread playbooks for AI agents: triage your Unthread conversation queue, review your support analytics for a period. Free SKILL.md files for Claude Code, Cursor and Codex, or one click in RevampKey.

## Skills

- [Use Unthread safely with AI](https://revampkey.com/marketplace/unthread/skills/essentials.md): Guides your AI assistant to confirm your account, pick the right conversation or analytics read, keep results small, and ask before changing anything in Unthread.
- [Triage your Unthread conversation queue](https://revampkey.com/marketplace/unthread/skills/conversation-triage.md): Ranks your open Unthread conversations by who is waiting longest, flags at-risk and stalled tickets, and returns a prioritised worklist. It reads only and asks before changing anything.
- [Review your support analytics for a period](https://revampkey.com/marketplace/unthread/skills/support-analytics-review.md): Turns Unthread ticket analytics and custom-field definitions into a period summary of volume, trend and anomalies, keeping measured figures apart from interpretation. It reads only and changes nothing.

## Install

- RevampKey: connect Unthread at https://revampkey.com/marketplace/unthread; the skills come with it.
- Any Agent Skills tool, into the current project:

```bash
for s in essentials conversation-triage support-analytics-review; do
  curl -fsSL --create-dirs -o .agents/skills/unthread-$s/SKILL.md https://revampkey.com/marketplace/unthread/skills/$s/SKILL.md
done
```

### What is a Unthread agent skill?

A SKILL.md file: a short playbook an AI agent loads when your request matches it. Each Unthread skill describes one job, which Unthread tools to use in which order, what to check first and when to stop and ask you.

### Do the Unthread skills change anything on their own?

3 of the 3 only read. The others tell the agent to show you the change and wait for a yes before it creates, edits or deletes anything in Unthread.

### Which tools can use these skills?

Any agent that reads the open Agent Skills format: Claude Code, Cursor, Codex, VS Code with Copilot and RevampKey. In RevampKey they are attached when you connect Unthread; elsewhere you copy the folders into your project or skills directory.

### Do I need the Unthread MCP server too?

Yes. The skills tell the agent how to do the work; the Unthread MCP server gives it the tools to do it. The Unthread MCP setup guide covers every client.

MCP setup guide: https://revampkey.com/marketplace/unthread.md